Returns & Exchanges

At Yeelight, we want you to be completely satisfied with your smart lighting experience. If you are not happy with your purchase, we offer a 30-day return policy for items in their original packaging and condition.

1

Initiate Your Request

Contact our support team with your order number and the reason for the return to receive a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Carefully pack the Yeelight products in their original manufacturer packaging, ensuring all accessories, manuals, and power adapters are included.

3

Ship the Item

Affix the provided shipping label or send the package via a traceable carrier to our designated warehouse address provided in your authorization email.

4

Receive Your Refund

Once our technicians inspect the returned items, we will process your refund to the original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing